Gentry Towing & Recovery

Lisa Nisbet 7 months ago

Nick was great! I was stranded late at night with a flat tire, and he arrived quickly after calling. He didn’t hesitate to come, even though it was late. He did everything he could to help me get to a safe place and get my car taken care of. Highly recommend.

Courtney Chapin 7 months ago

We had a great experience with Gentry Towing when our transmission went out and we needed to get our vehicle home. It was dark and getting late, and Gentry responded quickly - arrived within 20 minutes. We appreciated the prompt, friendly, professional service!

Dr. Michael Cocchini MD MBA 9 months ago

They seem to be knowingly breaking the law. Odd Franklin PD works with them. Then again Franklin PD doesn’t have the best reputation for corruption as far as I am aware. Make sure you know the law. Tennessee Code § 55-31-402 (2024) clarifies several important things about your rights when your vehicle is towed. It reads: “A person engaged in the business of towing motor vehicles… shall not charge a storage fee for any day on which the vehicle is not available for release to the owner, lienholder, or insurer, unless the failure to release is based on a hold placed on the vehicle by law enforcement.” They tried to charge us for days the lot was closed, which is illegal. The law also states that the maximum release fee is $100 (they charged us $50, so that’s fine). When you go there, it’s pretty shady feeling. You get a yellow cash receipt with a random dollar amount, not itemized charges. All cash. Not in the computer system. When I asked him to itemize the charges, he got annoyed and made up some number (which came to a different amount than he had originally told us). He told us $460, the itemized bill showed $425. They insisted we pay in cash (I’m guessing so they don’t hav

Jason Riley a year ago

A huge thank you to Jamie Gentry for going the extra mile to help us get my father-in-law’s tractor home — a tractor that was given to him and means a lot. Jamie wouldn’t take a dime for towing it, and while he may not have known, my father-in-law is recovering from cancer. His kindness made an already special gift even more meaningful to our family. We truly appreciate your generosity and big heart, Jamie.

James Pickard a year ago

I hit a deer at about 1:30am while transporting some New Year’s Eve patrons on New Year’s morning. The accident occurred on Hillsboro Road between Moran and West Sneed. I was injured and taken by ambulance from the scene of the accident and transported to Williamson Medical Center. I didn’t have comprehensive coverage on my vehicle to cover my damages, and even though I had passengers at the time Uber’s insurance refused to cover. My 2015 Honda Pilot Touring was towed by Gentry towing. Gentry was kind and professional in the beginning by allowing me to remove my personal belongings from my vehicle several days later. I planned to get my vehicle back the following week but we were struck by a winter weather system and I had to undergo emergency retina reattachment surgery. I called Gentry towing on January 17th, January 19th, and January 24th and couldn’t reach anyone. I finally reached Mr. Gentry on January 28th to let him know that my insurance wouldn’t cover and that I wanted to get an invoice for the bill. Gentry then proceeded to tell me that “the deer got in to my vehicle pretty good” and that “it wasn’t worth fixing.” He said “l’m willing to keep my vehicle and call it